| Welcome | Consigner signs up for your platform | Consigner | Receives a warm welcome to your platform with a demo video on how to get started |
| Item creation | Consigner creates an Item | Consigner | Receives an email confirming the creation and a reminder to drop off their items |
| Item acceptance | Consigner’s Item was accepted | Consigner | Receives an email confirming acceptance into consignment |
| Item declined | Consigner’s Item was declined | Consigner | Receives an email with the reasoning for the decline |
| Item sold | Consigner’s Item was sold | Consigner | Receives an email explaining the sale price, sale fee, and the payout amount |
| Item withdrawal request | Consigner’s Item was requested to be withdrawn | Consigner | Receives an email confirming their Items are ready to be picked up at their location |
| Item withdrawal complete | Consigner’s Item was successfully withdrawn | Consigner | Receives an email confirming their withdrawal was successful |
| Payout sent | Consigner’s Payout was processed | Consigner | Receives an email confirming their funds are now available via Checkbook.io |
| Item export | User requested that their Item data be exported | Both | Receives an email with a CSV containing their Item data |
| Order export | User requested that their Order data be exported | Both | Receives an email with a CSV containing their Order data |
| Consigner disabled | Consigner’s account was disabled by management | Consigner | Receives an email informing of the disablement and the next step to retrieve their Items (if any) |
