Inbound
Navigate the inbound flow of consigner Items awaiting acceptance into your inventory, with advanced search and filter options to streamline the process.
About
The Inbound Inventory provides an overview of Items that have been created by Consigners and are awaiting Acceptance. Once a Consigner delivers their Item to the specified Location, Admin or Employees are able to Accept them.
Inbound’s main purpose is to accept Consigner Item’s into your store.
Search
Inbound allows you to Search for products using either the title or SKU.
Filter
Inbound also supports the ability to Filter results to your specification. The Filter options are as follows:
- Ownership: The Item owner’s full name.
- Location: The Item’s location.
- Size: The Item’s size.
The filtering attributes work in conjunction with each other. For example, the Filter image above would return Items that have:
- John Doe as the sole owner
- Flagship Store as the location
- 12 as the size
The attributes are optional, you can choose as many or as few as desired.
Using Search & Filter
Search and Filter can also be used in conjunction with each other. A few examples of this feature are below:
| Item Title | Size | Ownership | Location |
|---|---|---|---|
| adidas Yeezy Foam RNNR Sulfur | 12 | John Doe | Flagship Store |
| adidas Yeezy Slide Ochre | 10 | Jane Doe | Flagship Store |
| adidas Yeezy Foam RNNR Sulfur | 12 | Jane Doe | Flagsip Store |
Example #1
- Search:
adidas yeezy - Filter:
- Location: Flagship Store
Since all three Items are located at the Flagship Store, all are returned.
Example #2
- Search:
adidas yeezy - Filter:
- Size: 12
- Ownership: John Doe
Since there’s only one Item that is a size 12 and owned by John Doe, one is returned.
Example #3
- Search:
sulfur - Filter:
- Ownership: John Doe
Since there’s only one Item that is owned by John Doe, one is returned.
Benefits
Using both Search and Filter is the recommended method to quickly and accurately accept Items into consignment.
Accepting an Item
To accept an Item, simply select the checkbox that references the Item. Once the correct Item is selected, locate the Accept Items button and click it.
After Acceptance
Once the Item has been accepted, the Item Label will be available on the Labels page. The Consigner will also receive an email upon acceptance of their Item.
Declining an Item
To decline an Item, simply select the checkbox that references the Item. Once the correct Item is selected, locate the Decline Items button and click it. Within the modal, there is a Decline Reason form field.
The Decline Reason will be sent in an email to the Consigner. A few reasons to decline an Item could be:
- Incorrect size or SKU
- Failed authentication
Within the Decline Reason, directions can also be provided. For example, if a Consigner accidentally submitted the wrong size, suggesting to resubmit with the correct size could streamline the decline flow.
Once an Item is declined, the status will change to Withdrawal Requested.
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